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Flintshire County Council is inviting tenders from suitably experienced organisations capable of providing a Telecare emergency alarm system and 24 hour telephone support for the Council. The specification is split across 3 service ...

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Flintshire County Council
County Hall, Mold
Flintshire
CH7 6NA
United Kingdom
Telephone: +44 1352703526
E-mail:
NUTS code: UKL23

Internet address(es):

Main address: www.flintshire.gov.uk

Address of the buyer profile: http://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0419

I.2)Joint procurement
I.3)Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at: https://supplierlive.proactisp2p.com/Account/Login
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://supplierlive.proactisp2p.com/Account/Login
I.4)Type of the contracting authority
Regional or local authority
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Telecare Call Monitoring Services.

II.1.2)Main CPV code
79711000
II.1.3)Type of contract
Services
II.1.4)Short description:

Flintshire County Council is inviting tenders from suitably experienced organisations capable of providing a Telecare emergency alarm system and 24 hour telephone support for the Council.

The specification is split across 3 service requirements:

A. Social Alarm and Telecare 24/7 monitoring services;

B. Provision of an out of hours emergency answering service;

C. Mobile Response Service.

Flintshire County Council currently operates 70 sheltered housing developments across the county, consisting of 2613 units.

All Telecare and sheltered housing accommodation is connected to the current Telecare call handling system provided by Jontek.

II.1.5)Estimated total value
II.1.6)Information about lots
This contract is divided into lots: no
II.2)Description
II.2.1)Title:
II.2.2)Additional CPV code(s)
85323000
64200000
II.2.3)Place of performance
NUTS code: UKL23
II.2.4)Description of the procurement:

Flintshire County Council is inviting tenders from suitably experienced organisations capable of providing a Telecare emergency alarm system and 24 hour telephone support for the Council.

The specification is split across 3 service requirements:

A. Social Alarm and Telecare 24/7 monitoring services;

B. Provision of an out of hours emergency answering service;

C. Mobile Response Service.

Flintshire County Council currently operates 70 sheltered housing developments across the county, consisting of 2613 units.

All Telecare and sheltered housing accommodation is connected to the current Telecare call handling system provided by Jontek.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: yes
Description of renewals:

Contract extension period.

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.12)Information about electronic catalogues
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:

Questions relating to Self Declaration & Minimum Requirements are contained within the Proactis e-Tender.

III.1.2)Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)Technical and professional ability
Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:

As stipulated in the specification documents.

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 04/08/2017
Local time: 15:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
English, Welsh
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
IV.2.7)Conditions for opening of tenders
Date: 07/08/2017
Local time: 08:00
Place:

Electronic System.

Information about authorised persons and opening procedure:

Accessed by Evaluators entered in electronic system.

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3)Additional information:

Instructions to Express Interest and Access Documentation

1. Log in to the Proactis Plaza E-Sourcing Portal at https://supplierlive.proactisp2p.com

2. On the centre of the screen click "Opportunities”. This will take you to the list of current opportunities available to you.

3. Click the ">” that relates to this notice, this will take you into the PQQ or Tender Request and click "Register Interest”. Note there may be several opportunities that appear on this screen, please ensure that you select the correct one for your organisation.

4. In the "Your Opportunities” screen please note the closing time and date for completion of the relevant project. Please review the "Items” tab (Tender stage only) and the Documents tab (PQQ and Tender stages) as there will be information relating to the project held here. The Documents are accessed by clicking the down arrow underneath the General tab. Please ensure that you download all documents to your PC as you will be required to complete and upload some of the documents as part of your submission. There are also instructions on how to complete your submission in the Guidance for Bidders document held in this section.

5. You can now either create your response” to, or "Decline” this opportunity.

6. Once you have started to complete your response to the opportunity and wish to save and return later click "Save”. The next time you Login to access the opportunity please go to the "Opportunities” tab and identify the relevant request that you previously saved.

7. When you have completed your response please click "Validate” to ensure that you have answered all the questions. If there are no errors identified click "Save” to ensure that your submission is saved, then click "Submit”. You will then get a "Pop Up” with your unique submission reference number. This is also confirmed by email to you.

8. If you are adding attachments at any point in the process please ensure that you click the "Add to Library” button as if you are invited to any subsequent opportunities in the future to tender any documents that you have added will automatically be added to your submission and all you will be required to do is check that they are the current version. This is a secure system and your documents will not be accessed by any other party.

9. Please note that any queries must be sent via the secure dialogue section of the e-tender portal. We will not respond to any queries received by any other method.

10. If you require any further assistance please contact the Project Manager as identified in the project details.

Note: to register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at http://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=67731

Under the terms of this contract the successful supplier(s) will be required to deliver Community Benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The Community Benefits included in this contract are:

Voluntary Provision

(WA Ref:67731).

VI.4)Procedures for review
VI.4.1)Review body
Flintshire County Council
County Hall, Mold
Flintshire
CH7 6NA
United Kingdom
Telephone: +44 1352701814

Internet address:www.flintshire.gov.uk

VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained
VI.5)Date of dispatch of this notice:
03/07/2017